The difference between a parts vendor and a partner is what happens around the box — selection, configuration, diagnosis when something fails, and commercial documentation your procurement and accounts teams can rely on.
Build-to-spec industrial PCs, EtherCAT network design, motion axis configuration and FAT support for machine builders and line integrators.
We assemble, image and test to your specification so the system arrives ready to drop into the machine.
On-site and remote diagnostics — from BSOD and driver-level fault analysis on vision stations to EtherCAT slave configuration, homing and repeatability issues — documented with formal root-cause reports.
You get a clear account of what failed and how to stop it recurring.
Structured PO processing, delivery scheduling against open orders, and clean commercial documentation including e-invoicing and GST-compliant billing.
A process built to keep procurement and accounts teams happy.
Revision tracking and like-for-like replacement guidance for legacy systems, so a machine that has run for years can keep running without a costly redesign.
Operating system deployment, licensing and standard imaging for fleets of stations — set up once, repeatable across the line.
A part list, a BOM, or a problem on a running machine. We start from what you actually have.
Availability, configuration options and a GST-compliant quotation — clearly itemised.
Configured, tested and scheduled against your open orders, with proper documentation.
Diagnosis and replacement guidance after delivery, on-site or remote.
Reach us directly and we will help diagnose it and get you a path back to running.